A customer with several demonstration centers and showrooms around the world engaged Mentor Media to manage the logistics and asset recovery of the returned products.
It’s essential to regularly update the client’s hardware to showcase the company’s extensive product portfolio and the capacity of specific products. It’s a well-known fact that enterprise systems become outdated and technology requires revisions.
Mentor Media was asked to manage the logistics, updating and asset recovery of the returned products. Mentor Media handles returns, testing, cleaning, reconfiguring and supplying the reusable parts to be built into renewed systems based on clients’ orders.
This procedure provides a number of advantages from both a financial and environmental perspective for Mentor Media’s customer and their potential clients.
The result was an increase of over 50% of recoverable assets and a single source solution to manage the complete returns process.