Mentor Media has numerous experiences providing custom kitting for traditional IT peripheral OEM. From country kits with language specific instructional manual and recovery media to hardware component such as power cords which are region/country specific.
We have since transferred this technical experience to our client a global medical device and healthcare equipment manufacturer.
This project involved supply localization for their Invitro Diagnostics Instrument Package.
Mentor Media provided suppliers sourcing, IFU printing per client’s request, turnkey management, kitting, and shipping to their regional DC.
We incorporate valued added features such as quality assessment, material compliance review and site audits. Providing First Article validation and qualification for client approved prior production commencement.
Mentor Media supports the deployment and Returns Management Authorization (RMA) process of consigned medical devices at medical institutes and operating theatres.
Due to the critical and time sensitivity nature of commodity supported, our service levels require us to be operational ready and on 24/7 standby. Responding and delivering the consigned medical devices within the specific timeline for immediate medical operating theatre usage.
Post-operation RMA of inventory includes reconciliation, replenishment, and e-filing for records billing purposes.
Our close inventory monitoring, dedicated logistic solution and critical planning enable us to mitigate operational challenge in product replenishing, cleaning, accounting and logistics. Delivering a highly dependable last mile logistic solution, ready for the next deployment.
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